Refund & Cancellation Policy

TEMPLATE — replace everything in [brackets] and have it checked before taking payments. Last updated: [date].

Cancelling

You can cancel a monthly or annual subscription at any time from [where — e.g. your Whop account] or by emailing [email]. You keep access until the end of the period you've already paid for, and you won't be charged again. Lifetime access is a one-off payment with nothing to cancel.

14-day cooling-off period

As a UK consumer you normally have 14 days to cancel a digital service. Because access to the members platform starts immediately, at checkout we ask you to agree that the service begins straight away and that you lose the right to cancel once access has been given. [Make sure your checkout actually collects this agreement — otherwise offer refunds within 14 days.]

Refunds

[Choose one and delete the other:]

• [Option A: Payments are non-refundable once access has been granted, except where required by law.]
• [Option B: If you're not happy, email us within 7 days of your first payment for a full refund.]

Refunds are never given because of trading losses — the Service is an analysis tool, not a promise of profit.

Faults

If the Service doesn't work as described, tell us at [email] and we'll fix it or, if we can't, give a fair refund. This doesn't affect your statutory rights.